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One Year Warranty Policy

Roseroy warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original invoice date. Shipping and handling fees are to be paid for by the customer. Roseroy agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.

 

Roseroy warrants the reclining mechanism, wooden frame parts and spring systems against manufacturing and material defects for ONE year.  Cushioning/Filling Material – Roseroy warrants against defective parts on seat cushion foams and filling materials for one year.  All foam and filling comp

 

WARRANTY LIMITATIONS This warranty does not include:  Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use  Any condition resulting from incorrect or inadequate maintenance or care  Damage resulting from misuse, abuse, negligence, accidents or shipping damage  Dissatisfaction due to buyer’s remorse.

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